Mystery Shopper

Become a Mystery Shopper with Fuse!

Help us uphold outstanding service by joining Fuse as a Mystery Shopper! As a Mystery Shopper, you’ll evaluate our franchise experience both over the phone and during a scheduled in-home service visit.

What Does It Mean to Be a Fuse Mystery Shopper?

As a Mystery Shopper, you’ll begin by calling to schedule a service, and then welcome a technician into your home. Your role involves observing every aspect of the experience, from the initial phone call to the quality of service provided. You’ll evaluate employee professionalism, service knowledge, and adherence to Fuse’s standards.

To thank you for your valuable insights, you’ll receive a bonus for each completed evaluation, helping us enhance the customer experience across all Fuse locations.

Join us in our commitment to exceptional service!